Last Updated: July 6th, 2026

These Terms of Service ("Terms") govern access to and use of the Cezium Ads application, website (cezium.store), and related services (together, the "Services"), provided by Cezium, a société par actions simplifiée (SAS) incorporated under French law, registered with the Registre du Commerce et des Sociétés under number 843 491 200, with its registered office at 231 rue Saint-Honoré, 75001 Paris, France ("Cezium", "we", "our").

By installing Cezium Ads from the Salesforce AppExchange, creating an account, or using the Services, you agree to these Terms on behalf of the company you represent ("Customer", "you"). If you do not have authority to bind that company, or do not agree to these Terms, do not use the Services.

1. The Services

Cezium Ads is a business-to-business software application built natively into Salesforce Marketing Cloud (SFMC). It enables audience synchronization from Data Extensions and Data Cloud to supported advertising platforms, campaign management, and cross-channel reporting from within SFMC.

The Services are intended exclusively for professional use. They are not offered to consumers within the meaning of the French Consumer Code.

2. Account and Access

2.1. You are responsible for the accuracy of the information provided at signup and for maintaining the confidentiality of your credentials and authentication tokens.

2.2. You must ensure that your use of the Services complies with your own agreements with Salesforce and with each advertising platform you connect (Google, Meta, LinkedIn, TikTok, X, and others as made available).

2.3. You may not use the Services to process data of children, to build audiences based on prohibited sensitive categories, or in violation of any advertising platform policy or applicable law.

3. Subscription, Fees and Payment

3.1. Access to the Services is subject to the subscription plan agreed in the applicable order form or AppExchange listing ("Order").

3.2. Fees are stated exclusive of taxes. Invoices are payable within 30 days of issuance. Late payments accrue interest at the rate provided by Article L.441-10 of the French Commercial Code, plus the statutory €40 recovery indemnity.

3.3. Fees are non-refundable except as expressly stated in the Order or required by law.

4. Customer Data

4.1. You retain all rights in the data you process through the Services ("Customer Data").

4.2. Cezium processes Customer Data as a processor acting on your documented instructions, as described in the Privacy Policy and the Data Processing Agreement ("DPA") entered into between the parties.

4.3. Marketing contact identifiers are hashed inside Salesforce Marketing Cloud before transiting Cezium systems. Cezium does not store raw marketing contact data and does not attempt to re-identify hashed values.

4.4. You are responsible for having a lawful basis for the processing you configure, including any consents required for advertising audience activation.

5. Intellectual Property

5.1. Cezium and its licensors retain all intellectual property rights in the Services, including software, documentation, and trademarks. No rights are granted except the limited, non-exclusive, non-transferable right to use the Services during the subscription term for your internal business purposes.

5.2. You may not copy, modify, reverse engineer, resell, or make the Services available to third parties except as permitted by law or expressly authorized in writing.

5.3. Salesforce is a registered trademark of Salesforce, Inc. Cezium is an independent ISV partner and is not owned by or affiliated with Salesforce, Inc.

6. Availability and Support

6.1. Cezium will use commercially reasonable efforts to make the Services available, excluding planned maintenance and events beyond its reasonable control (including unavailability of Salesforce or advertising platform APIs).

6.2. Support is provided as described in the applicable Order or documentation.

7. Warranties and Disclaimer

The Services are provided "as is" to professional users. To the fullest extent permitted by law, Cezium disclaims all warranties not expressly stated in these Terms, including fitness for a particular purpose. Cezium does not warrant any advertising outcome, match rate, or campaign performance.

8. Liability

8.1. Each party's total aggregate liability arising out of or relating to the Services is limited to the fees paid or payable by the Customer in the 12 months preceding the event giving rise to the claim.

8.2. Neither party is liable for indirect or consequential damages, including loss of profits, revenue, data, or business opportunity.

8.3. Nothing in these Terms limits liability for gross negligence, willful misconduct, or any liability that cannot be limited under French law.

9. Term, Suspension and Termination

9.1. These Terms apply for the duration of the subscription stated in the Order and renew as stated there.

9.2. Cezium may suspend access in case of material breach (including non-payment) after notice and a reasonable cure period, or immediately where required for security or legal reasons.

9.3. Either party may terminate for material breach not cured within 30 days of written notice.

9.4. Upon termination, your right to use the Services ceases; configuration and authentication data are deleted in accordance with the Privacy Policy and DPA.

10. Confidentiality

Each party will protect the other's confidential information with at least the same care it uses for its own, and use it only to perform under these Terms. This obligation survives termination for 3 years.

11. Changes to the Services and Terms

Cezium may evolve the Services (including supported advertising platforms) provided core functionality is not materially degraded during a paid term. Cezium may update these Terms with reasonable prior notice; continued use after the effective date constitutes acceptance.

12. Miscellaneous

Neither party may assign these Terms without the other's consent, except to an affiliate or in connection with a merger or asset sale. If a provision is held invalid, the remainder stays in force. These Terms, the Order, the DPA, and the Privacy Policy form the entire agreement.

13. Governing Law and Jurisdiction

These Terms are governed by French law. Any dispute that cannot be resolved amicably will be submitted to the exclusive jurisdiction of the Commercial Court of Paris (Tribunal de commerce de Paris), notwithstanding multiple defendants or third-party claims.

14. Contact

Cezium SAS — 231 rue Saint-Honoré, 75001 Paris, France
Email: contact@cezium.fr

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